Delivery terms
How, where and how fast we deliver – at a glance.
Scope
Our offers are directed exclusively at businesses. Every delivery is based on our individual quote.
Delivery area
Germany and all countries of the European Union. Deliveries to other countries on request.
Shipping methods
Smaller quantities are shipped by parcel (e.g. DHL). From one pallet we deliver by freight forwarder. The appropriate method is specified in the quote.
Delivery time
Goods in stock usually leave our warehouse within 1–2 working days after payment or order confirmation. Parcel delivery within Germany usually takes 1–2 working days, freight 2–5 working days.
Shipping costs
Shipping costs depend on quantity, weight and destination and are clearly stated in every quote.
Collection
Collection in Kelsterbach near Frankfurt by prior appointment, Monday to Friday from 8 am to 5 pm.
Payment
Prepayment by bank transfer. Payment on invoice for regular customers by arrangement.
Inspection on delivery
Please check deliveries on arrival for visible damage and note it on the delivery note or consignment note. Please report defects or shortages immediately, at the latest within 3 working days.
In individual cases, the details in our quote apply. Questions? Terms · FAQ · Contact